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Chennai , India

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Frequently Asked Questions

How do I hire someone from VAagency.IN?

The process of hiring a virtual assistant or virtual professional from VAagency.IN is simple:

1. Register and Fill Out a Survey: Register as a business and complete a short survey outlining your hiring requirements.

2. Discovery Call: Participate in a customer interview with our expert Recruitment Consultants to discuss your needs in detail.

3. Candidate Selection: Our recruitment team interviews and selects top candidates based on your job requirements and presents you with 3-4 choices.

4. Interview and Hire: Interview the candidates, select your top choice, and start working with your new virtual professional. Learn more about our hiring process here.

Can I get a free virtual assistant trial?

No, we don’t offer free trials of our assistants' services. We value our assistants' time and yours and believe that the best work relationships involve people who are serious about getting hired and hiring. Our team handles the time-consuming job of finding, vetting, interviewing, and hand-picking the best assistants for each of our client’s specific needs.

How is VAagency.in different from other virtual assistant sites?

Our community is made up of people from India, not all over the world. VAagency.IN is all-inclusive, with no access fees, no setup fees, and no additional charges. We don’t interfere in your communication with your virtual professional unless you ask for our support and assistance. Unlike sites like Upwork or Freelancer that encourage short-term, temporary work, VAagency.IN encourages long-term, permanent work. Businesses tend to succeed better without 100% turnover. Sites like Fiverr are designed for small, low-budget projects or gigs, while VAagency.IN is a community of passionate individuals eager for long-term work opportunities and becoming part-time or full-time members of your team.

Are assistants pre-vetted and hand-picked by VAagency.IN?

Yes, our team manually reviews the application of every person who applies and hand-picks the best ones. We only accept the right ft in terms of skillset and attitude into our community.

How do I pay VAagency.IN?

You’ll pay your virtual assistant through VAagency.ai. We accept Credit Cards, UPI and bank transfers for payments.

Where do VAagency.IN assistants work from?

Most of our assistants live and work in India. They typically work from their home, home office, Internet cafe, or co-working space in their home city. If you prefer them to work from a specific place, you might be able to arrange that with them.

Do you offer a guarantee?

Yes, we offer a Satisfaction Guarantee. If you’re not happy with your assistant within the first 80 hours of work, we’ll replace your current assistant with a new VA at no additional cost to you. In the unlikely event that you’re not happy with your second assistant after the first 80 hours, or they didn’t have the skills needed to complete the tasks you needed done during that time, we’ll refund you 50% of your total pay for the entire process (80 hours out of the 160 hours you paid for both assistants).

Who will train my assistant and tell them what they should work on?

Our VAs are trained in basic admin and social media marketing tasks. If you need tasks very specific to your niche, then you or someone from your company will need to train the assistants. If you need help training them, creating a sales or marketing strategy, or anything else, contact the VAagency.ai team and we’ll provide you with various options on how we may be able to help you.

Are the assistants employees of VAagency.IN?

No, all virtual assistants are independent contractors. They’re professionals who’ve applied to be part of our Agency and have been reviewed, approved, and invited by our team to be part of our community. When you hire an assistant through our Agency, you pay VAagency.IN and we pay them on your behalf, but they’re still not employees of VAagency.IN; they’re independent contractors.

What is a virtual assistant (VA)?

A virtual assistant (VA) is a qualified professional who provides administrative, social media tasks, creative, technical, or other services to businesses or individuals remotely. VAs work from their own location, supporting clients with tasks and projects, saving your business several costs an in-house assistant would bring.

What are the benefits of hiring a virtual assistant?

Hiring a virtual assistant is cost-efficient, increases productivity and flexibility, and gives your business access to specialized skills. You can assign time-consuming tasks, allowing you to focus on core business activities and maintain consistency.

How do I communicate with my virtual assistant?

You can communicate with your virtual assistant through various means, including email, phone, instant messaging, and project management tools. We'll work with you to establish a communication plan that suits your needs.

Is there a long-term commitment required?

No, there's no long-term commitment required. We offer flexible arrangements, including hourly and monthly plans. You can adjust your plan as your needs change.

How do you ensure the security and confidentiality of my information?

We take data security and confidentiality seriously. All our virtual assistants sign non-disclosure agreements, and we use secure communication tools and best practices to protect your information.

What does a virtual assistant do?

Virtual assistants offer a range of services, such as administrative tasks (email management, scheduling, data entry), social media management, content writing, graphic design, bookkeeping, customer support, research, and more. We will ensure that the VA assigned to you will be proficient in all the tasks you require.

How do I get started with VAagency.IN?

Getting started is easy! Simply contact us through our website or give us a call. We'll discuss your requirements, goals, and preferences. We'll then match you with a dedicated virtual assistant who possesses the skills and expertise you need.

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